What is a POS system and what does ClickPOS do?+
A point of sale (POS) system is the software and hardware that processes transactions at the point where goods or services are sold to customers. ClickPOS is a cloud-based POS that goes beyond transaction processing to provide: real-time inventory management (tracking stock levels across all locations as each transaction occurs), staff management (hours, performance, commission tracking), customer loyalty programme (automatic points accumulation and redemption), management reporting (real-time and historical analytics by product, staff, and time period), and integrations with accounting software, e-commerce platforms, and ClickERP.
Which types of businesses does ClickPOS serve?+
ClickPOS serves three primary business categories: retail (fashion, beauty, electronics, food and beverage retail, specialty retail), food service and hospitality (cafés, restaurants, quick service, bars, hotels, event venues), and service businesses (salons, spas, clinics, gyms, repair services). Each category has a specific ClickPOS module configuration with workflow defaults, terminology, and features appropriate for the business type. We also serve hybrid businesses where multiple ClickPOS modules operate within the same system.
Does ClickPOS work offline?+
Yes. ClickPOS uses hybrid cloud-local architecture: the application and transaction database run on the local device, with continuous synchronisation to the cloud when connected. If the internet connection is interrupted, ClickPOS continues operating in offline mode processing transactions, updating local inventory, and recording all activity locally. When connectivity is restored, all offline activity is synchronised to the cloud automatically, without requiring any action from staff. Offline mode ensures connectivity issues never stop trading.
What hardware does ClickPOS support?+
ClickPOS is compatible with iPad (9th generation and later, iPad Mini, Air, Pro), Android tablets (Samsung Galaxy Tab A7 and later), and Windows touchscreen terminals. Peripheral hardware includes receipt printers (Star Micronics, Epson series), cash drawers (connected via receipt printer), barcode scanners (USB and Bluetooth), kitchen display systems (dedicated KDS screens), and card payment terminals (via integrated payment processor partners). We supply complete hardware bundles with configuration pre-loaded before delivery.
How does ClickPOS integrate with accounting software?+
ClickPOS integrates with Xero, QuickBooks, Sage, and FreeAgent via direct API integration: daily sales totals pushed at end of day (configurable timing), categorised by revenue type (product sales, service revenue, tips, promotional discounts) and payment method (cash, card, contactless, voucher). Integration eliminates manual re-entry, reduces reconciliation discrepancies, ensures management accounts are always current. For businesses using ClickERP, the ClickPOS-ClickERP integration provides deeper financial integration.
Can ClickPOS connect to our e-commerce store?+
Yes ClickPOS integrates with Shopify, WooCommerce, and BigCommerce to maintain unified inventory across physical and online channels. When an item is sold in-store, the e-commerce available inventory updates in real time, preventing overselling. Online orders can be marked for in-store collection and managed through the ClickPOS fulfilment workflow. Product information synchronises between platforms, ensuring consistency without maintaining two separate catalogues.
How much does ClickPOS cost?+
ClickPOS is priced on a per-location per-month subscription basis. Pricing is determined by number of locations, module set required (retail, restaurant, or appointment), number of registers per location, and payment processing integration selected. We do not publish standard pricing because the appropriate configuration varies significantly by business type and scale. We provide detailed commercial proposals following the product demonstration. Hardware costs are quoted separately based on the specific bundle required.
How long does ClickPOS implementation take?+
A single-location ClickPOS deployment (product catalogue setup, hardware configuration, staff training, go-live) is typically completed in 1-2 weeks. A multi-location deployment for an established retail or hospitality chain (catalogue migration, multi-location configuration, manager and staff training) typically takes 3-6 weeks. We provide a dedicated implementation project manager for all multi-location deployments and a 30-day post-go-live support period with priority response times.
How do I get a ClickPOS demo?+
Request a ClickPOS demo through our contact form. We will schedule a 45-minute demonstration of the specific ClickPOS module most relevant to your business type retail POS for retail businesses, restaurant module for food service, and so on. We configure the demo environment with your product catalogue where possible, so the demonstration reflects your specific operation rather than a generic example.
